PRBB, a manufacturer of high-quality commercial trailers, is seeking an enthusiastic, energetic and professional CRM Sales Representative with a passion for Sales. As a member of the Sales Team, you will be responsible for driving sales by securing orders from various leads and opportunities. You will be based at our factory in Donkerhoek with a key focus of generating and following up on leads within the Transportation Industry.
Purpose
To constantly seek new opportunities and drive business growth through building strong customer relationships and maximising on every sales lead and opportunity.
Key Responsibilities
Familiarise yourself with the company’s products and services.
Generate new business through research and cold calling.
Work with infield sales team members to meet sales and performance goals by generating leads and opportunities for them to pursue.
Maintain detailed records of outbound and inbound calls as well as follow up information and outcomes (CRM System).
Ensure that PRBB remains top of mind as preferred trailer supplier for PRBB Customers, opportunities and leads.
Build and maintain strong business relationships with potential and existing customers, understand their business and deliver value-adding solutions.
Arrange and/or initiate meetings for Sales Representatives and Management to attend with existing and potential customers.
Persuasively engage and assist the customer in conversation about Company products.
Focus on bringing forward the buying decision, negotiate and close the deal.
Pipeline management and sales forecasting.
Achieve monthly sales activity goals that are aligned with the PRBB Sales Process (90-day contact cycle).
Provide exceptional customer service by creating a positive buying experience and aftersales sales service.
Resolve customer complaints and inquiries in a timely and satisfactory manner.
Ensure orders are processed and the buying process completed in line with company policy.
Foster customer loyalty to ensure repeat business.
Align with PRBB’s company goals and objectives.
Be representative of the PRBB Brand acting professionally with proper business etiquette at all times.
Continuously provide meaningful market intelligence and customer insight to Management.
Requirements
Must have Matric.
Prior sales experience required
Sales experience in a call centre will be highly beneficial
Excellent communication, interpersonal and negotiation skills
Results-driven with the ability to focus on achieving set objectives and goals
Must have attention to detail and accuracy in all tasks.
Excellent organisational and time management skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Applicant is required to reside in the area
Maintain confidentiality
Send your CV to hr@prbb.co.za
